Lovecrafts Reviews
Lovecrafts Customer Reviews (6)
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Attempting to claw back refund for parcel not delivered to me!
Lovecrafts' shipper in the UK and Ireland (Evri, formerly Hermes) lost two out of three of my orders. I knew the shipper was the issue, because they are considered the least reliable shipper in the area, so I decided after a while to give Lovecrafts another chance and to warn them not to use the problem shipper. I placed an order and immediately had a long chat with their rep, who assured me they would not use Evri to ship my parcel. They shipped it with Evri anyway and of course there was a problem. The parcel was returned to sender by the shipper (it never came closer than 250 km to me and I can prove this), and I received a refund. However the shipper chose to mark it "delivered" on the day it was returned to Lovecrafts, so Lovecrafts are now hounding me to pay them for the order that not only did I never receive, but is actually now in their possession. The order number was XD-16A-912-127-YE if someone at Lovecrafts is interested in sorting this out.
Lovecrafts Customer’s Q&A
Lovecrafts FAQs
About Lovecrafts.com Prices and Cost?
The prices and cost of products on Lovecrafts.com vary depending on the type of crafting supplies. For yarns, prices can range from $3.75 for Paintbox Yarns Cotton DK to $16.00 for Malabrigo Rios, which is a 100% Merino Wool. They also offer value packs such as the Paintbox Yarns Cotton DK 10 Ball Value Pack for around $31.88 on sale. The site frequently has sales and promotions, with discounts up to 40% off on clearance items and special deals on yarn packs and kits. Customers can find craft supplies for knitting, crochet, sewing, and more, with tools starting from $6 during clearance events.
About Lovecrafts.com Popular Products and Services?
Lovecrafts.com is renowned for its extensive selection of yarns and craft supplies. Among the most popular products are the Stylecraft Special DK, Paintbox Yarns Cotton DK, and Malabrigo Rios yarns, which cater to a variety of knitting and crochet projects. The site also features craft kits and tools for activities like diamond painting, punch needle, and macramé. For paper craft enthusiasts, there are kits, stamps, die cutting tools, and more. These products and services are designed to inspire creativity and provide crafters with high-quality materials for their projects.
About Lovecrafts.com Payment Method?
Customers looking to make a purchase on Lovecrafts.com have a variety of payment options available. Accepted methods include Mastercard and Visa credit and debit cards, which are widely used for online transactions. Additionally, digital wallets such as Paypal, Apple Pay, and Google Pay are also supported, providing users with secure and convenient ways to complete their purchases. For added security during transactions, 3D secure authentication is implemented, requiring verification through online banking apps or a one-time code sent to the customer's mobile phone.
Lovecrafts.com Return Policy?
Customers at Lovecrafts.com can return new and unused products within 90 days of delivery. If the product is broken or faulty, the customer should contact Lovecrafts.com within this period. For returns due to change of mind, the customer is responsible for the return shipping costs. Products must be returned in their original, undamaged packaging. A return authorization code is required, which can be obtained by filling out a form on their website. This code, along with the customer's name and order number, should be included in the return parcel. Refunds are issued for the cost of the goods only, not including shipping costs. Yarn that has been wound into a ball, partial yarn, or color packs are not eligible for return, only full yarn packs can be returned. For faulty, defective, or wrongly delivered goods, the original shipping costs will be refunded, provided the fault is not due to misuse or reasonable wear and tear.
Regarding the shipping policy, Lovecrafts.com offers free standard shipping on orders over a certain value and a low flat-rate shipping for orders over a minimum amount. Expedited shipping with DHL is available, except for delivery to certain locations or for orders over a specified value. Additional postage costs may apply for large or heavy orders. Duties and taxes for items shipped outside of the US are the responsibility of the customer. The company aims to ship orders by the next business day and provides a shipping confirmation email with a tracking link. Shipping times vary based on the service and destination.
What are some popular yarn brands on Lovecrafts.com?
Popular yarn brands featured on Lovecrafts.com include Paintbox Yarns, known for their vibrant colors and variety of weights; Rowan, which offers a range of luxury knitting yarns; Malabrigo, recognized for their hand-dyed yarns with rich and variegated colors; Debbie Bliss, renowned for their elegant and classic yarn collections; and Cascade Yarns, which provide a wide selection of yarns in different fibers and colors. Other notable brands are Stylecraft, Scheepjes, Lion Brand, and Bernat, each offering unique yarns that cater to a variety of knitting and crochet projects.
What are the popular knitting patterns available on Lovecrafts.com?
Popular knitting patterns available on Lovecrafts.com cater to all skill levels, from easy beginner projects like simple knitted hats to more intricate advanced patterns. These include cable knit stitch patterns, lace knitting patterns, and super sock patterns. There are thousands of patterns to choose from, featuring designs for cute baby items, sophisticated women's wear, and home decor. Patterns are available from well-known brands such as Rowan, Sirdar, and Debbie Bliss, offering a wide range of styles and difficulties to suit every knitter's needs. Additionally, there are many free knitting patterns available, perfect for those looking to try something new without a commitment.
How do I set up Apple Pay on Lovecrafts.com?
To set up Apple Pay on Lovecrafts.com, add a debit, credit, or prepaid card to the Wallet app on your iPhone, Apple Watch, or other compatible device. Ensure the device has the latest version of iOS, iPadOS, watchOS, macOS, or visionOS, and that the card is from a participating issuer. Sign in to your Apple ID on your device, and follow the steps on the screen to add a new card. Verify your information with your bank or card issuer, who may require additional information or an app download for approval. If you have an Apple Watch, you can also add the card to your watch. For Mac models without built-in Touch ID, enable payments on your iPhone by going to Settings > Wallet & Apple Pay and turning on Allow Payments on Mac.